Workflows are interdependent departments.
Tracker is a Production Operating System with its workflows sharing a single source of data, from customer order through artwork, production, dispatch and invoicing.
Scan-verified pick, pack, label and ship; with the customer notified before they've had time to ask.
Carrier labels and tracking numbers are generated automatically, and the customer gets the notification without anyone sending it. Short-shipped and mis-picked parcels are caught at the scan rather than reported back by the customer.
Dispatch is the last mile and the one place a whole week's decoration work can be undone in five minutes. Wrong size in the box, wrong logo on the label, wrong address on the parcel. Manual dispatch turns every mistake upstream into a customer-facing one.
Compared to…
A general-purpose ERP creates dispatch notes. Tracker verifies dispatches, scan-by-scan against the order, the artwork and the customer expectation.
Compared to…
A vendor-tied dispatch tool works with that vendor's chosen carriers. Tracker works with the carriers you actually use.
Compared to…
A homegrown dispatch process depends on the person doing it that day. Tracker depends on the scan.